Lead, People Systems

You are proactive, eager and do what it takes to get the job done. You work well, both independently and in a team, and have an outstanding work ethic. Organized with exemplary attention to detail, you not only manage your time well but you are effective at managing multiple projects and assignments. It’s about “time” we found you!

As the Lead, People Systems, you're responsible for prioritizing and monitoring Canfor’s HR Technology initiatives. You'll work in collaboration with the Manager, People Systems & Analytics, Information Technology, and HR partners ensure alignment on process, priorities and technology platforms. You'll also oversee a team of functional analyst and manage cross-functional initiatives to deliver “best-in-class” integrated solutions. You also excel in building collaborative partnerships to influence change and challenge the status quo. 

A day in the life of the Lead, People Systems includes:
People Management

• Provide leadership, guidance and mentorship to a team of functional analyst that support people systems (example: UKG & Success Factors)
• Manage day to day activities of functional analysts by project and task assignment, estimation and prioritization to optimize performance of team
• Work with the Manager, People Systems and Analytics to conduct work/demand planning for HR technology projects

Vendor Management

• Manage the relationships of AMS providers and consultants that provide technical support for HR Technology 
• Prioritize and escalate tickets based on business impact and urgency
• Monitor usage of consultant hours to optimize value and support

Business Analysis & Planning for Initiatives

• Work collaboratively with the IT, HR and the business to ensure alignment on process, priorities and technology platforms.
• Develop Business Capability and/or Process Maps for Canfor’s HR Shared Services departments to help with prioritization of digital initiatives.
• Partner with cross-functional HR leaders and stakeholders to lead and support organizational engagement and buy-in of the design and execution of digital initiatives
• Provide regular communications, status reports and presentations to the executive steering committees and other stakeholders as appropriate
• Evaluate and prioritize the digital HR transformation initiatives, developing business cases and value propositions that demonstrate the benefits and return on investment
• Partner with HR leaders to implement enabling process and people capabilities to drive and sustain the future of how we operate 
• Oversee the design and implementation of digital solutions that optimize business processes, enhance customer experience, and enable data-driven decision making
• Support the Manager, People Systems and Analytics in managing and fostering the business relationships with key stakeholders 

Delivery of Initiatives

• Liaise with internal technology teams and external knowledge networks to identify leading practices and best-in-class digital solutions
• Lead cross-functional facilitation and collaboration with HR leaders to articulate requirements and design the future of how we operate
• Partner with IT and external consultants in the delivery of initiatives to ensure desired business outcomes and objectives are met 
• Provide services in facilitation, evaluation of business processes and problem-solving to develop cohesive recommendations and insights 
• Monitor and evaluate the performance and impact of digital solutions, identifying areas for improvement and best practices 
• Support the digital transformation initiatives by through facilitation, process mapping, design workshops and identification of metrics and KPI’s
• Prepare project deliverables including, but not limited to, current state analysis, future state recommendations, process documentation, preparation of workshop materials, business enablement plan & supporting materials, etc.
• Partner with Change Management practitioners to define and assess change implications, including advisory support to drive buy-in and sustainment of the change

For this role, you'll come equipped with:

• University degree in business, technology or process related area with a leaning towards deployment of digital transformation, innovative technologies and continuous improvement
• 5+ years in business analysis or digital transformation 
• MBA or equivalent is an asset.
• IIBA Certification in Business Analysis is an asset
• Proficient “story-teller” with a demonstrated ability to build strategic narratives to facilitate alignment and decision-making across all levels within the organization and at the executive-level
• Ability to work across the organization to influence others and build commitment to a recommended direction while managing all stakeholders
• Flexibility and propensity to embrace ambiguity and resilience to change
• Program management experience and exceptional organizational skills
• Passion for seeking out innovative trends and opportunities; thinking about ways to improve business capabilities
• Effective engagement with external stakeholders and consultants

The salary range for this position is: $108,000.00-$135,000.00

Please Note: The range provided is for base salary only. In addition to base salary, Canfor proudly offers its employees a comprehensive and competitive total rewards package. It features programs such as performance-based incentive plans, recognition programs, benefits, paid leaves, pension plans with base and matching contributions, savings options and robust health & well-being initiatives. We also continually invest in the development of our talent to help them thrive professionally and personally. Above all, we are proud to offer our employees a value proposition that promotes diversity, equity and inclusion and fosters an environment where talent and performance is recognized and rewarded.

Don't check off every single bullet point? At Canfor, we prioritize the right fit for our organization over a strict checklist of criteria. We encourage applications from individuals whose backgrounds may not perfectly align.

Our people-focused approach prioritizes safety, embraces diversity, valuing everyone’s unique qualities. We believe that inclusion and diversity are crucial for our productivity, creativity, innovation, and competitive edge. Our recruitment process is fair and equitable, based on qualifications and experience.

We appreciate all candidates' interest but will contact only those selected for interviews. Our hiring for various positions is ongoing and includes different screening processes such as behavioral assessments, references, and criminal record checks, depending on the role and location.#CADS #LI-ZM1