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Director, Technical Excellence

Posting ID:     18081
Position Type:    Regular/Full-Time 
City:   Prince George, BC, Canada 
Location:   PG Pulp (BC19) 


Who We Are:


At Canfor, we know wood-based products can build a better world, whether it’s a component in your smartphone or skyscrapers built from wood. We founded our entire company on that idea. Because, we know that wood-based products are sustainable and the opportunities to innovative have only just begun.


We know when managed responsibly, the forest is everlasting and Canfor is committed to using virtually 100% of every tree for lumber, pulp, paper, and renewable energy—so nothing goes to waste.


You can find Canfor products in every corner of the globe. We’re especially excited by the innovative ways some of our customers are using our products. We know that the work we all do at Canfor today will shape what the world looks like tomorrow. Whether that means building a house or a skyscraper, using paper instead of plastic or learning something new from a colleague down the hall or around the globe. We know not everyone thinks about their impact on the world but at Canfor, we do.


Reporting to the VP Operations and Innovation, the Director of Technical Excellence will work closely with Canfor Pulp Mill General Managers, operations, sales and marketing teams.  Responsible for the oversight of quality, process technology, technical services environmental and customer service, this role is a senior leadership position and an integral part of driving technical excellence through the operations and to the customers. 




  • Coordinate with the Customer Service Manager on matters relating to the ISO systems
  • Develop and support quality improvement initiatives
  • Key contributor in development of annual budgets, business plans and capital projects relevant to product quality
  • Monitor all process changes which may affect pulp quality


Process Technology

  • Providing technical leadership in support of programs, business needs, challenges and performance optimization
  • Driver of product management of the technical attributes of our pulp and paper products
  • Review production processes, identifying and correcting problems in conjunction with production
  • Evaluate alternatives and develop process control strategies/recommend best practical solutions to improve productivity, quality and profitability



  • Leadership and support to the Environmental Manager and group ensuring resources are in place to prevent upsets and to maintain full compliance with regulatory and CPL policy as well as ISO management. 
  • Ensure that CPL maintains a positive working relationship with the community, government and other stakeholders
  • Maintain awareness of current and pending legislation and participate in regulatory and policy development initiatives
  • Supervise environmental staff members located at the three pulp mills


Customer Service

  • Leadership and support to the Customer Service Manager ensuring that product quality and specifications are maintained to both internal and external standards.
  • Accountable for ISO Management for Canfor Pulp with responsible oversight of the maintenance of the Quality Management systems.


Qualifications/Skills & Abilities:

  • Credentials include an advanced degree (MSc or PhD) in an engineering or science discipline relevant to pulp and paper, combined with at least 10 years’ experience in the pulp and paper industry.
  • Leadership or Management experience desired with the ability to influence without direct management responsibility.
  • Ability to prioritize assignments and handle multiple priorities while maintaining a high level of service to clients in a deadline driven environment.
  • Excellent interpersonal skills; ability to collaborate with and work effectively with diverse groups of people, managing conflict and negotiating for results when needed.
  • Demonstrated self-motivation and initiative; ability to work well both independently and with others.
  • Strong detail orientation with high level of organizational skills and ability to multi-task, managing interruptions with multiple projects.
  • A strong ability to effectively communicate technical information to technical and non-technical people is important, as is a willingness to travel both domestically and internationally.
  • Exceptional communication and presentation skills
  • The ability to develop strong working relationships with internal and external stakeholders
  • Strong analytical and troubleshooting skills


Key Relationships:

Within the company:

  • CPL Senior Leadership to include, General Managers, Operations, Sales and Marketing Teams
  • Canfor corporate Support including HR, Finance, Communications, Legal and Information Services.
  • Divisional dayto-day customers including Operations, Engineering and Maintenance Leaders.


Outside the company:

  • Customers, Vendors, Audit & Compliance

Hiring for this position is ongoing and will be filled as required. To be considered for this position, please apply today.

In order to be eligible for this position, you must be legally entitled to work in Canada for our Company.

There has never been a better time to join the Canfor team and become part of the modern forest industry. We have a wide range of rewarding careers in some of the best communities in North America, with plenty of room for advancement. Our mills are modern, high-tech and safe; and our marketing and sales activities are world-class. We offer competitive compensation and benefits packages, and are committed to the professional development of our employees.

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Prince George, BC

Known as BC’s Northern Capital, Prince George is city that offers big city comfort and convenience, but small town serenity and sensibilities. As the largest city in northern BC, Prince George is a hub of industry, offering numerous employment opportunities and is home to the University of Northern British Columbia. This region’s temperate climate creates a lush environment of emerald-green forests and ample opportunities for outdoor activity. For more information, visit

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