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Specialist, IT Delivery

Posting ID:     21805
Job Title:    Regular/Full-Time  
City:   Mobile, AL, United States
Location:   Mobile Corporate Office - CSP Services (AL07) 


Who We Are:
Canfor - a leading integrated forest products company and one of the world’s largest producers of sustainable lumber, pulp and paper - is a recognized employer of choice and an exciting place to grow your career.

We have an established presence in the southern US and in Western Canada, as well as sales offices around the world, and are proud of our committed team of over 6,500 employees.
 

OPPORTUNITY:

The IT Delivery Specialist is an intermediate-level position, within the Information Technology Department, IT Delivery team.  This position is the main IT point of contact for Canfor office, mill and facility managers and is responsible for planning, implementation and support of enterprise class infrastructure and services at Canfor sites located worldwide.

 

RESPONSIBILITIES:

 

 

  • Determine and document site infrastructure requirements including high level technical recommendations and implementation schedules. 
  • Create detailed project plans, including work estimation, resource planning and scheduling. 
  • Plan and implement IT equipment, infrastructure and services taking into account the specific needs of individual sites while maintaining approved technical configurations and standards.
  • Update project and resourcing plans, identify project risks and issues and escalate as appropriate 
  • Create and maintain documents and diagrams related to implemented devices and their configuration to enable management of assets and technical trouble-shooting.

  • Monitor and maintain service desk trouble/request tracking systems to ensure internal customer tickets are being addressed appropriately for assigned sites.

  • Monitor and maintain PC, server hardware and networks, organize and oversee repairs and maintenance as required.

 

QUALIFICATIONS:

 

  • Degree or Diploma in information technology, computer science, engineering or equivalent combination of education and experience
  • Industry certifications in PC, Server and/or Network capabilitites preferred
  • 7 years of technology experience in service delivery, technical operations or networking role
  • 2 years of IT infrastructure planning, implementation, and support with large-scale multi-location based networks
  • Proven experience defining requirements and implementing large-scale infrastructure projects
  • Knowledge and experience with PC and server hardware/software including Microsoft Windows 7/10, Windows Server 2012+, Active Directory, file/print servers and/or enterprise-level Networks, e.g. MPLS WAN and LAN switched and wireless networks, technologies, and protocols, e.g. TCP/IP, DNS, and DHCP
  • Experience in IT service support, troubleshooting and ITSM processes

 

#CSP123

#ZIPUS

 


Hiring for this position is ongoing and will be filled as required. To be considered for this position, please apply today.

As we continue to expand our company and our markets, now is the ideal time to grow your career with Canfor. We offer competitive compensation and benefits packages, and are committed to the professional development of our employees.

Join Canfor for the stability, exciting career opportunities and growth potential while working for a recognized industry leader.


Follow us on LinkedIn, Twitter, and Facebook for Canfor news, career opportunities, and upcoming events!

Mobile, AL
Mobile is a prospering port city full of history, tradition, charm and character. It is a modern and progressive mini-metropolis with a unique and diverse culture all of its own. Mobile is the American birthplace of Mardis Gras and is multicultural city that loves to celebrate. For more information, visit http://canfor.com/our-company/our-communities/mobile-al
 


Nearest Major Market: Mobile AL

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